We are sorry to hear you are thinking of leaving!
If there is anything we can do to change your decision please get in touch performance@fantasticfanatics.com.
If you would like to see a certain retailer as one of our partners, please email us at performance@fantasticfanatics.com and we will be happy to approach them to get them on board.
If you feel we have let you down in any way, please email us at performance@fantasticfanatics.com to let us know, as we continually aim to improve our service quality.
If you are unsure about linking your payment cards please be assured that our members' security is our top priority. As stated in our other FAQs, all card details are encrypted, tokenised and securely stored with Visa and Mastercard. We take your safety and trust in us very seriously.
If you still want to close your account, please email us at performance@fantasticfanatics.com and we can proceed to deactivate your account.