For Fans

Can retailer commissions change?
Yes, it’s possible for commissions to change and this is at the discretion of our retail partners. However, we are working hard to secure the best retailer ...
Thu, 14 Jan, 2021 at 10:00 AM
Why do you need my credit and debit card details?
Your debit card number is used once to create a link with Visa and Mastercard, which allows us to capture transactions with our partners in retail, leisure...
Wed, 9 Jun, 2021 at 11:31 AM
Do you have access to my bank details?
No. We have no access to your bank account or bank details. We only hold bank details of our member clubs so we can pay earnings into their bank accounts.
Wed, 9 Jun, 2021 at 11:31 AM
Where do I sign up to support my club?
First, visit our website and click the 'Join as a FAN' button at the top left of our homepage. Once there you will have the op...
Wed, 9 Jun, 2021 at 11:26 AM
When will my chosen club receive the money I have raised?
All clubs will receive their funds each quarter when their fans have collectively raised over £15+ for the club.
Thu, 14 Jan, 2021 at 10:00 AM
Any payment methods that can’t be used?
Please note, not all of the retailers allow us to track Apple / Google Pay transactions. For simplicity, we recommend you use your linked Mastercard or Visa...
Wed, 9 Jun, 2021 at 11:37 AM
How will I be contacted?
We will contact you in strict accordance with our privacy policy and your own preferences.   To check, or change, your communications preferences, log ...
Thu, 14 Jan, 2021 at 10:03 AM
How do I close my account?
  We are sorry to hear you are thinking of leaving!  If there is anything we can do to change your decision please get in touch performance@fantasticfa...
Thu, 14 Jan, 2021 at 10:07 AM